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Money Back Guarantee
Quality First
We mandate the most rigorous quality control checks to maintain standards of excellence. But we’re also lucky enough to run a bustling company with customers around the world. That’s why we invite you to let us know if our keen eyes ever overlook a mistake.
Is your order less than perfection? Let us know and we’ll fix it fast!
Card Sleeves Guarantee
We’re especially proud of our custom card sleeves, fit to give your cherished cards a super snug hug! We guarantee your card sleeves will be free of defect and work as advertised or we’ll send you replacements as per our return and refund policy. Please note that it's helpful to provide your order number if you purchased the sleeves from us or a proof of purchase if you got them from a third party.
Wooden Products Guarantee
Our wooden game pieces are top shelf. We guarantee all wooden game pieces will be defect free, work as advertised, and include all items as listed on the product page, or we’ll replace them as per our return and refund policy. Please note that it's helpful to provide your order number if you purchased the sleeves from us or a proof of purchase if you got them from a third party.
Games Guarantee
Every one of our unique games ships collectible quality. We guarantee to replace any game or game pieces with defects or missing items as per our return and refund policy. Please note that it's helpful to provide your order number if you purchased the sleeves from us or a proof of purchase if you got them from a third party.
To ensure efficient resolution, please alert us of any problems within 30 days of your retailer purchase. For purchases made directly from MaydayGames.com, we are happy to offer an extended 90-Day satisfaction guarantee.
You’re #1!
When you play with Mayday, you always win. Your satisfaction is our number one priority.
Please report any issues in a clear, detailed message using our contact form. We’ll be in touch with astonishing haste. Game on!
We know you’ll love our products, but if you’re not completely satisfied with your order, please contact us immediately. We’ll do what it takes to make it right and make you smile.
Our full satisfaction guarantee covers:
- Manufacturer Defects (like sizing and quality)
- Missing Items
- Damaged Items
- Inaccurate Shipments
We want to make you happy, 9 out of 10 times we're just going to bend over backwards and do whatever we need to do to make sure that you have the best experience possible. The other 1/10 of the time we reserve for the fringe cases. ;)