Satisfaction Guarantee

If you are not completely satisfied with your order, let us know and we will do what it takes to make it right.

Let us explore some hypotheticals ... 

• 1. Missing Items 
• 2. Damaged Items 
• 3. Manufacturer Defects (sizing, quality, etc...)

We sincerely apologize if you have experienced any of the above issues, and understand your frustration.

Despite rigorous quality control standards during manufacturing and frequent spot-checks once the items arrive in our warehouse, sometimes items fall through the proverbial cracks.

If you have received a product that you don't believe stands up to our high quality standards, please let us know.

We promise to do what it takes to make it right.

• - Card Sleeves Guarantee
  Your card sleeves will will be free of defect and work as advertised or we will send you replacements, no questions asked.
• - Wooden Products Guarantee
  Your wooden game pieces will be defect free, work as advertised, and include all items as listed on the product page, or we will send out replacements. No questions asked.
• - Games Guarantee
  Same as above.

Please let us know within 30 days of purchase from any other online store or 90 days of purchase from our Mayday games.com site” This allows us to follow up with the distributor in a timely manner to replace any remaining defective products quickly with them. If you buy from us directly we don’t have that issue and can extend the warrantee out to 90 days.

Your satisfaction is our number one priority.

Please report any issues in a clear, concise, yet detailed message using this contact form.